Front Office Services
Demographics
Verifying patient demographics is a critical piece, any incorrect or missing information cause significant delay in billing cycle. Our Demo entry team can validate and ensure all the patient information such as address, phone number, SSN and visits scheduled are captured accurately.
Eligibility Verification
In order to avoid back and forth with Payors later at the time of claim submissions, our team can help in validating insurance and benefit verifications, coverage and patient liability upfront at the time of registration. Our goal is to avoid paperwork and delay in claims at a later stage once the claim is submitted.
Prior Authorization
One of the major denial reasons is missing prior authorization and we understand the revenue impact of such denials. We make sure to initiate submission or referrals and authorization for procedures, validate the necessity of authorization. These data will be shared with the back-end team so they can take appropriate action .